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| Rip Curl Watches | Repairs & Replacement Watch Straps | Porthtowan Cornwall |
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Freakfish Surf Shop is officially authorized by Rip Curl Europe to deal with Rip Curl Watch repairs and Rip Curl replacement watch straps.
RIP CURL WATCH REPAIRS PROCEDURE:
1. For any repair, please contact us first before sending the watch to us.
2. We require payment upfront for any repair which is not covered under warranty.
3. Once payment is taken we will issue you a returns number and the sending address.
4. Include in the package a detailed explanation of the repair you need and the code of the watch.
5. Package the watch and display the returns number clearly on the package
6. Include a return address to you, your phone number and email address.
7. Write your name and address on the back of the package
8. Send to us
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NOTE:
1. Repairs will only be accepted with a returns number. The package will be returned to sender if a valid returns number isn’t displayed.
2. Freakfish Surf Shop do not carry out any repairs, we simply pass the repair onto Rip Curls Repair centre where a qualified technician will repair your watch.
3. All work will be carried out within 2 weeks depending on the availability of parts.
4. We send each batch of watches out once a week on a Monday.
5. We will pay for the postage from us to the customer if the watch is under warranty.
REPAIR COSTS:
NOTE: Freakfish Surf Shop customers who have purchased a watch from us will recieve a 20% discount on any repair out of warranty. Please quote your order number at the point of enquiry.
1. CHANGE BATTERY + WATERTIGHTNESS + PRESSURE TESTING: £29.99 (Warranty 1 year on battery 2 years on water tightness)
2. CHANGE MOVEMENT ANALOGIQUE + WATERTIGHTNESS: £39.99 (5 year warranty)
3. CHANGE MOVEMENT ANALOGIQUE & DIGITAL A.T.S + WATERTIGHTNESS + PRESSURE TESTING: £39.99 (5 year warranty)
4. CHANGE MOVEMENT KINETIC + WATERTIGHTNESS + PRESSURE TESTING: £45.99 (5 year warranty)
5. CHANGE CASE (Stainless Steel, screwed crown, A.T.S) + WATERTIGHTNESS + PRESSURE TESTING: £39.99 (Warranty 2 years on water tightness)
6. CHANGE CASE (Brass case) + WATERTIGHTNESS + PRESSURE TESTING: £34.95 (Warranty 2 years on water tightness)
7: TITANIUM WATCHES: Contact us for a quote
RIP CURL REPLACEMENT WATCH STRAPS:
NOTE: Freakfish Surf Shop customers who have purchased a watch from us will recieve a 20% discount on all watch straps. Please quote your order number at the point of enquiry.
If you would like a replacement strap for your Rip Curl watch, please contact us and we will take your order.
Please include the Code and name of the watch, the material and colour of the strap you require. Please do not send your watch to us for a replacement strap, we will send the strap out to you.
Price list for replacement Rip Curl Watch Straps
Costs include VAT
1.Rubber Strap £12.99
2. Leather Strap Small £22.99
3. Leather Strap Large £24.99
4. Stainless Steel Strap £34.99
RIP CURL WATCHES FIVE YEAR LIMITED WARRANTY INFO:
Please remember that your Rip Curl Watch Warranty is void if the watch is opened by anyone other than the Rip Curl Service Centre. All warranty claims MUST be sent with a purchase receipt clearly showing the purchase date. The warranty book is not proof of purchase without a purchase receipt. Eg. A purchase receipt is the cash register receipt or credit card statement clearly showing the purchase. Note: Rip Curl reserves the right to repair or replace, with an equivalent style, any warranty watch.
Five years on Movements from the date of purchase.
Note: A Movement is the part inside the Watch that makes it work, but it does not include the Crown, sometimes called the Winder.
Two years on Waterproof from the date of purchase. Note: We recommend all Watches be serviced, resealed and tested for water proof ness every two years as heat, temperature changes, salt and other elements will diminish waterproof ness over time. Have this done at the Rip Curl Watch Service Centre and we will then issue a new warranty for another two years.
One year on batteries from the date of purchase.
Note: Rip Curl's Service Centre can replace all batteries and at the same time will reseal and test the watch functions and waterproof ness. We will then issue a new one year warranty on the new battery.
Not covered by any warranty is the glass, band and case. Also not covered is damage caused by general wear and tear or any accidental damage. |
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Freakfish Surf Shop™is a trade mark of Freakfish Ltd. Registered in England 5999816. © 2004-2008
